Global Research Platforms, LLC

Terms of Service

Last Updated: March 20, 2025

This Terms of Service (“Agreement”) is a legally binding contract between you and GRP, LLC (“GRP,” “us,” “we,” or “our”) regarding your use of the Service (as defined in Section 1). References to “you”, and “your” refers to the individual that accepts the Agreement, using online functionality GRP makes available like clicking a box, creating an Account (as defined in Section 3.2), or otherwise affirmatively accepting the Agreement through another means GRP offers. If the Service is being used on behalf of a company or other entity by an individual authorized to accept this Agreement on its behalf, then all references to “you,” or “your” refer to the company or other entity, unless that company or other entity has a separate agreement with GRP regarding use of the Service (“Separate Agreement”), in which case the Separate Agreement controls. If you are accepting on behalf of a company or other entity, the individual accepting this Agreement represents and warrants that they have authority to bind that company or entity to this Agreement. If you are not eligible, or do not agree to the terms and conditions of the Agreement, then you do not have our permission to use the Service. Your use of and our provision of the Service to you, constitutes an Agreement by GRP and by you to be bound by this Agreement.

1. Defined Terms. Certain capitalized terms used in this Agreement are defined in Section 13 (Definitions) and others are defined contextually in this Agreement.

2. Overview. The Service provides features and functionality of a virtual ecosystem and global research platform with a catalog of datasets and modules/tools, access governance, secure workspaces, and a workflow engine, for researchers to utilize, collaborate on, and share, their own or other’s datasets and modules in connection with their respective research activities (the “Service”).

3. The Service.

3.1 Permitted Use. Subject to the terms and conditions of this Agreement, GRP authorizes you to access and use the Service during the Term for the purposes specified herein. You may access and use the Service solely for your research purposes. To the extent you publish any material, as an individual or through an entity, that was obtained through access to or use of the Service, regardless of if the material was distributed, you agree to (i) provide an attribution to GRP stating “The Global Research & Imaging Platform (GRIP) is made available by Global Research Platforms, LLC for research purposes only, and is not intended for clinical use or to inform any clinical decision-making for patients or for use in a clinical health care setting. Please contact info@grip-research.org for more information.” and (ii) will comply with all attribution and other applicable requirements as required by any part of the Service you access.

3.2 Access. To access the Service, you must register for an account (“Account”) and, in doing so, may be required to provide GRP with information (such as name, email address, organization, location, information, industry, or other contact information). You agree that the information you provide to GRP is accurate, complete, and not misleading and that you will keep it accurate and up to date at all times. You, using the mechanisms designated by GRP, (“Log-in Credentials”), must keep such Log-In Credentials confidential and not share them with anyone else. You will promptly notify GRP if you become aware of any compromise of any Log-in Credentials. You represent and warrant to GRP that: (a) you have not previously been suspended or removed from the Service; and (b) your registration and use of the Service is in compliance with all Laws.

3.3 Restrictions. You will not (and will not permit anyone else to) do any of the following: (a) provide access to, distribute, sell, or sublicense the Service to a third party; (b) use the Service on behalf of, or to provide any product or service to, third parties; (c) use the Service to develop a similar or competing product or service; (d) reverse engineer, decompile, disassemble, or seek to access the source code or non-public APIs to the Service, except to the extent expressly permitted by Law (and then only with prior notice to GRP) or applicable license; (e) modify or create derivative works of the Service or copy any element of the Service, except and to the extent authorized by an applicable license (as in the case of rights granted to Datasets and Modules expressly authorizing such activity); (f) remove or obscure any proprietary notices in the Service; (g) publish benchmarks or performance information about the Service; (h) interfere with the operation of the Service, circumvent any access restrictions, or conduct any security or vulnerability test of the Service; (i) transmit any viruses or other harmful materials to the Service; (j) take any action that risks harm to others or to the security, availability, or integrity of the Service; (k) access or use the Service in a manner that violates any Law; or (l) use the Service with Prohibited Data or for High Risk Activities. You shall not upload or make available any personal information or personal data to us through the Service, including those of your research participants or cohort. You shall ensure that all information disclosed and/or transferred to us through the Service has been properly anonymized or de-identified such that it no longer constitutes personal data or personal information under applicable data privacy and/or data protection laws. You acknowledge that the Service is not designed to meet any obligations under data privacy or data protection laws or regulations. You understand that any data you provide to us in connection with the Services may be shared with our vendors in order to maintain the Services. Notwithstanding anything else in this Agreement, GRP has no liability for Prohibited Data or use of the Service for High Risk Activities.

3.4 Your Data. To the extent you upload User Data to the Service, you grant GRP the non-exclusive, worldwide, sublicensable right to use, copy, store, transmit, modify, and create derivative works from User Data only as necessary to: (a) provide the Service to you (including to enable access to other users of the Service that you have designated as authorized to access your data); (b) derive or generate Usage Data; (c) create and compile Aggregated Data; and (d) as otherwise required by Laws or as agreed to in writing between the parties.

3.5 Third Party Data. The Service may enable you to access and utilize data and datasets provided by third parties (“Third Party Datasets”). Such access and use may require you to request and be granted permission from such third party, and may require that you agree to the third party’s terms and conditions that govern the access and use of such Third Party Dataset. You are solely responsible for confirming that you have the capacity and authority to agree to such terms with the applicable third party, and that your use of the Third Party Dataset does and will comply with such terms. You acknowledge that GRP is not the provider of Third Party Datasets, and is not a party to the agreement that governs your access and use of the Third Party Dataset, which is directly between you and the applicable provider. Accordingly, you agree to indemnify and hold harmless GRP from and against any and all claims, harms, expenses, and liabilities arising out of or in connection with your use of a Third Party Dataset in violation of applicable terms.

3.6 Privacy Policy. Our practices with respect to Personal Data as defined in GRP’s Privacy Policy at Privacy Policy & Terms of Use | GRIP (“Privacy Policy”) are uploaded, transmitted, submitted, provided, or processed in connection with your use of the Service, as set forth in the Privacy Policy. Please familiarize yourself with the Privacy Policy to better understand the manner in which your Personal Data is handled.

3.7 Usage Data; Aggregated Data. GRP may Process Usage Data and Aggregated Data for reasonable business purposes to: (a) provide support for the Service; (b) monitor the performance and stability of the Service; (c) prevent or address technical issues with the Service; (d) to improve the Service, its other products and services, and to develop new products and services; and (e) for all other lawful business practices, such as analytics, benchmarking, and reports. You will not interfere with the collection of Usage Data.

3.8 Obligations. You are responsible for your User Data, including its content and accuracy, and you represent, warrant, and covenant that you will comply with Laws and the Acceptable Use Policy when using the Service. Without limiting the generality of the foregoing, you represent, warrant, and covenant that that you have made and will make all disclosures, provided all notices, and have obtained all rights, titles, interests, consents, and permissions necessary for GRP to Process the User Data and provide the Service and exercise the rights granted in this Agreement without infringing, misappropriating, or violating Laws, third-party rights, or terms or policies that apply to your User Data.

3.9 Suspension. GRP may immediately suspend your access to the Service if: (a) you breach Section 3.3 (Restrictions) or Section 3.8 (Obligations); (b) changes to Laws or new Laws require that GRP suspend the Service or otherwise impose additional liability on us; or (c) your actions risk harm to any of GRP’s other users or the security, availability, or integrity of the Service. Where practicable, GRP will use reasonable efforts to provide you with prior notice of the suspension. If the issue that led to the suspension is resolved, GRP will use reasonable efforts to restore your access to the Service.

3.10 Modifications to the Service. GRP may modify or discontinue all or any part of the Service at any time (including by limiting or discontinuing certain features or functionality of the Service), temporarily or permanently, without notifying you. GRP will have no liability for any change or modification to the Service or any suspension or termination of access to or use of the Service as a result thereof.

3.11 Third-Party Software. The Service may include or incorporate third-party software components that are generally available free of charge under licenses granting recipients broad rights to copy, modify, and distribute those components (“Third-Party Components”). Although the Service is provided to you subject to this Agreement, nothing in this Agreement prevents, restricts, or is intended to prevent or restrict you from obtaining Third-Party Components under the applicable third-party licenses or to limit your use of Third-Party Components under those third-party licenses.

4. Disclaimer.

4.1 Disclaimer. THE SERVICE IS PROVIDED “AS IS.” GRP, ON ITS OWN BEHALF AND ON BEHALF OF ITS SUPPLIERS AND LICENSORS, MAKES NO OTHER WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, OR NONINFRINGEMENT. WE DO NOT WARRANT THAT YOUR USE OF THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE, THAT GRP WILL REVIEW USER DATA FOR ACCURACY, OR THAT IT WILL MAINTAIN USER DATA WITHOUT LOSS. THE SERVICE AND ALL CONTENT YOU ACCESS OR OBTAIN FROM THE SERVICE IS ACCESSED AT YOUR OWN RISK, AND YOU WILL BE SOLELY RESPONSIBLE FOR ANY RESULTING DAMAGE OR LOSS. GRP IS NOT LIABLE FOR DELAYS, FAILURES, OR PROBLEMS INHERENT IN USE OF THE INTERNET AND ELECTRONIC COMMUNICATIONS OR OTHER SYSTEMS OUTSIDE GRP’S CONTROL. YOU MAY HAVE OTHER STATUTORY RIGHTS, BUT ANY STATUTORILY REQUIRED WARRANTIES WILL BE PERFORMANCE TO THE SHORTEST LEGALLY PERMITTED PERIOD.

4.2 Service Interruptions. GRP generally uses reasonable efforts to correct bugs or other service disruptions attributable to factors within GRP’s control, provided that GRP is under no obligation to resolve any particular disruption, or subject to any service level requirement with respect to response or resolution of any such disruptions. Your exclusive remedy and GRP’s entire liability with respect to dissatisfaction with the Service for any reason is to terminate this Agreement and to cease use of the Service. Without limiting the generality of the foregoing GRP is not responsible for: (a) issues caused by your misuse of or unauthorized modifications to the applicable Service; (b) issues in or caused by Third-Party Platforms or other third-party systems; (c) use of the applicable Service other than according to the Documentation.

5. Term and Termination.

5.1 Term. This Agreement starts on the Effective Date and continues for the Term.

5.2 Termination. Either party may terminate this Agreement if the other party: (a) fails to cure a material breach of this Agreement within 30 days after notice; (b) ceases operation without a successor; or (c) seeks protection under a bankruptcy, receivership, trust deed, creditors’ arrangement, composition, or comparable proceeding, or if such a proceeding is instituted against that party and not dismissed within 60 days. If you violate any provision of this Agreement, then this Agreement and your authorization to access the Service automatically terminate. In addition, GRP may, in its sole discretion, terminate this Agreement or your Account on the Service, or suspend or terminate your access to the Service, at any time for any reason or no reason, with or without notice, and without any liability to you arising from such termination. You may terminate your Account and this Agreement at any time by emailing termination@GRIP-Research.org.

5.3 Effect of Termination. Upon expiration or termination of this Agreement, your access to and GRP’s obligations to provide the Service will cease. During a Term and for the 30 day period immediately following the date of expiration or earlier termination of the applicable Term, you may export User Data or information that you submit to the Service, including from Third-Party Platforms from the applicable Service, using the export features described in the applicable Documentation. After that 30 day period, GRP will be under no obligation to store or retain the applicable User Data and may delete the applicable User Data at any time in its sole discretion. User Data may be retained in the receiving party’s standard backups notwithstanding any obligation to delete the applicable User Data but will remain subject to any applicable confidentiality restrictions.

5.4 Survival. These Sections survive expiration or termination of this Agreement: 3.3 (Restrictions), 3.7 (Usage Data; Aggregated Data), 3.8 (Obligations), 4.1 (Disclaimer), 5.3 (Effect of Termination), 5.4 (Survival), 6 (Ownership), 8 (Limitations of Liability), 9 (Indemnification), 12.1 (General Provisions), 12.2 (Governing Law), 12.3 (Additional Terms), and 13 (Definitions). Except where an exclusive remedy is provided in this Agreement, exercising a remedy under this Agreement, including termination, does not limit other remedies a party may have.

6. Ownership. Neither party grants the other any rights or licenses not expressly set out in this Agreement. Except as expressly provided in this Agreement, as between the parties, you retain all intellectual property rights and other rights in User Data. Except for your use rights in this Agreement, GRP and its licensors retain all intellectual property rights and other rights in the Service, Software, Documentation, Usage Data, and GRP’s technology, templates, formats, and dashboards, including any modifications or improvements to these items made by us. If you provide GRP with feedback or suggestions regarding the Service or its other offerings, GRP may use, implement, and otherwise exploit the feedback or suggestions without restriction or obligation.

7. Intellectual Property Rights Protection.

7.1 Respect of Third Party Rights. GRP respects the intellectual property rights of others, takes the protection of intellectual property rights very seriously, and asks users of the Service to do the same. Infringing activity will not be tolerated on or through the Service.

7.2 DMCA Notification. We comply with the provisions of the Digital Millennium Copyright Act applicable to Internet service providers (17 U.S.C. § 512, as amended). If you have an intellectual property rights-related complaint about any material on the Service, you may contact our Designated Agent at the following address:

GRP, LLC
Attn: Legal Department (IP Notification)
4110 Carillon Pt, Kirkland, WA 98033
Email: ip-infringement@grip-research.org

7.3 Procedure for Reporting Claimed Infringement. If you believe that any content made available on or through the Service has been used or exploited in a manner that infringes an intellectual property right you own or control, then please promptly send a written “Notification of Claimed Infringement” to the Designated Agent identified above containing the following information:

(a) an electronic or physical signature of the person authorized to act on behalf of the owner of the copyright or other right being infringed;

(b) a description of the copyrighted work or other intellectual property right that you claim has been infringed;

(c) a description of the material that you claim is infringing and where it is located on the Service;

(d) your address, telephone number, and email address;

(e) a statement by you that you have a good faith belief that the use of the materials on the Service of which you are complaining is not authorized by the copyright or other intellectual property right owner, its agent, or the law; and

(f) a statement by you that the above information in your notice is accurate and that, under penalty of perjury, you are the copyright or other intellectual property right owner or authorized to act on the copyright or intellectual property owner’s behalf.

Your Notification of Claimed Infringement may be shared by GRP with the user alleged to have infringed a right you own or control as well as with the operators of publicly available databases that track notifications of claimed infringement, and you consent to GRP making such disclosures. You should consult with your own lawyer or see 17 U.S.C. § 512 to confirm your obligations to provide a valid notice of claimed infringement.

7.4 Repeat Infringers. GRP’s policy is to: (a) remove or disable access to material that GRP believes in good faith, upon notice from an intellectual property rights owner or authorized agent, is infringing the intellectual property rights of a third party by being made available through the Service; and (b) in appropriate circumstances, to terminate the accounts of and block access to the Service by any user who repeatedly or egregiously infringes other people’s copyright or other intellectual property rights. GRP will terminate the accounts of users that are determined by GRP to be repeat infringers. GRP reserves the right, however, to suspend or terminate accounts of users in our sole discretion.

7.5 Counter Notification. If you receive a notification from GRP that material made available by you on or through the Service has been the subject of a Notification of Claimed Infringement, then you will have the right to provide GRP with what is called a “Counter Notification.” To be effective, a Counter Notification must be in writing, provided to GRP’s Designated Agent through one of the methods identified in Section 7.2 (DMCA Notification), and include substantially the following information:

(a) your physical or electronic signature;

(b) identification of the material that has been removed or to which access has been disabled and the location at which the material appeared before it was removed or access to it was disabled;

(c) a statement under penalty of perjury that you have a good faith belief that the material was removed or disabled as a result of mistake or misidentification of the material to be removed or disabled; and

(d) your name, address, and telephone number, and a statement that you consent to the jurisdiction of Federal District Court for the judicial district in which the address is located, or if you are residing outside of the United States, then for any judicial district in which GRP may be found, and that you will accept service of process from the person who provided notification under Section 7.2 (DMCA Notification) above or an agent of that person.

(e) A party submitting a Counter Notification should consult a lawyer or see 17 U.S.C. § 512 to confirm the party’s obligations to provide a valid counter notification under the Copyright Act.

8. Limitations of Liability. Except for breaches of Sections 3.1 (Permitted Use) and 3.3 (Restrictions), neither GRP, you or GRP’s respective suppliers or licensors will have liability arising out of or related to this Agreement for any loss of use, lost data, lost profits, failure of security mechanisms, interruption of business, or any indirect, special, incidental, reliance, or consequential damages of any kind, even if informed of their possibility in advance. Except for breaches of Sections 3.1 (Permitted Use) and 3.3 (Restrictions) and liability arising out of Section 9 (Indemnification), neither GRP, you or GRP’s respective suppliers or licensors liability arising out of or related to this Agreement will exceed $1,000. The waivers and limitations in this Section 8 apply regardless of the form of action, whether in contract, tort (including negligence), strict liability or otherwise and will survive and apply even if any limited remedy in this Agreement fails of its essential purpose.

9. Indemnification. You will defend GRP from and against any and all claims, actions, harms, damages, costs, expenses, or liabilities arising out of or relating to User Data or your breach or alleged breach of Section 3.8 (Obligations), and will indemnify and hold GRP harmless against any damages and costs awarded against GRP (including reasonable attorneys’ fees) or agreed in a settlement by you resulting from the claim.

10. Trials and Betas. If you receive access to or use of Services or features thereof on a free or trial basis or as an alpha, beta, or early access offering (“Trials and Betas”), such access to or use is permitted only for your internal evaluation and testing purposes during the period designated by GRP (not to exceed thirty 30 days unless otherwise agreed upon by the parties in writing). These Trials and Betas will be considered part of the Service and, subject to the remainder of this Section 10, all provisions of this Agreement relating to the Service will apply to these Trials and Betas. Trials and Betas are optional and either party may terminate Trials and Betas at any time for any reason. Trials and Betas may be inoperable, incomplete, or include features that GRP may never release, and their features and performance information are deemed to be GRP’s confidential information. GRP may suspend your access to the Trials and Betas at any time. Your use of Trials and Betas is at their own risk. NOTWITHSTANDING ANYTHING TO THE CONTRARY IN THIS AGREEMENT, GRP PROVIDES NO WARRANTY, INDEMNITY, OR SUPPORT FOR TRIALS AND BETAS, AND OUR LIABILITY FOR TRIALS AND BETAS WILL NOT EXCEED US $50.00.

11. Modifications. GRP may modify this Agreement from time to time with notice to you. Modifications take effect and will apply on a going forward basis after the notice period provided by GRP unless GRP indicates an earlier effective date. If GRP requires modifications with an earlier effective date and you object, your exclusive remedy is to terminate this Agreement GRP. To exercise this termination right, you must notify GRP of any objections within 30 days after GRP’s notice of the modified Agreement. Once the modified Agreement takes effect your continued use of the Service constitutes its acceptance of the modifications. GRP may require you to click to accept the modified Agreement. Without limiting the generality of the foregoing, disputes between you and GRP will be resolved in accordance with the version of the Terms in effect at the time the dispute arose.

12. Miscellaneous.

12.1 General Provisions. This Agreement, including the Privacy Policy and any other agreements expressly incorporated by reference into this Agreement, are the entire and exclusive understanding and agreement between you and GRP regarding your use of the Service. You may not assign or transfer this Agreement or your rights under this Agreement, in whole or in part, by operation of law or otherwise, without GRP’s prior written consent. GRP may assign this Agreement and all rights granted under this Agreement, including with respect to your User Data, at any time without notice or consent. The failure to require performance of any provision will not affect GRP’s right to require performance at any other time after that, nor will a waiver by GRP of any breach or default of this Agreement, or any provision of this Agreement, be a waiver of any subsequent breach or default or a waiver of the provision itself. Use of Section headers in this Agreement is for convenience only and will not have any impact on the interpretation of any provision. Neither party is liable for any delay or failure to perform any obligation under this Agreement due to events beyond its reasonable control, such as a strike, pandemic, epidemic, health emergency, blockade, war, pandemic, act of terrorism, riot, Internet or utility failures, refusal of government license, or natural disaster. Throughout this Agreement the use of the word “including” means “including but not limited to.” If any part of this Agreement is held to be invalid or unenforceable, then the unenforceable part will be given effect to the greatest extent possible, and the remaining parts will remain in full force and effect.

12.2 Governing Law and Arbitration. This Agreement is governed by the laws of the State of Washington and the United States without regard to conflicts of laws provisions that would result in the application of the laws of another jurisdiction and without regard to the United Nations Convention on the International Sale of Goods. In the event of any controversy or claim arising out of or relating to this Agreement, or any breach thereof, such controversy or claim shall be determined and settled by confidential arbitration, conducted in English, held on a non-appearance based format, and administered by AAA. The award rendered by the arbitrator shall be final and binding on the parties thereto, and judgment thereon may be entered in any court of competent jurisdiction. Nothing in this Section 12.2 shall prevent either party from applying to a court of competent jurisdiction for equitable or injunctive relief, or to address claims of infringement of intellectual property rights.

12.3 Additional Terms. Your use of the Service is subject to all additional terms, policies, rules, or guidelines applicable to the Service or certain features of the Service that GRP may post on or link to from the Service (“Additional Terms”). All Additional Terms are incorporated by this reference into, and made a part of, this Agreement.

12.4 Consent to Electronic Communications. By using the Service, you consent to receiving certain electronic communications from GRP as further described in GRP’s Privacy Policy. Please read GRP’s Privacy Policy to learn more about GRP electronic communications practices. You agree that any notices, agreements, disclosures, or other communications that GRP sends to you electronically will satisfy any legal communication requirements, including that those communications be in writing.

12.5 Contact Information. The Service is offered by GRP, LLC, located at 4110 Carillon Pt, Kirkland, WA 98033. You may contact GRP by sending correspondence to that address or by emailing GRP at support@grip-research.org.

12.6 Notice to California Residents. If you are a California resident, then under California Civil Code Section 1789.3, you may contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 N. Market Blvd., Suite S-202, Sacramento, California 95834, or by telephone at +1-800-952-5210 in order to resolve a complaint regarding the Service or to receive further information regarding use of the Service.

13. Definitions.

“Aggregated Data” means User Data that has been deidentified or aggregated with other data such that the resulting data no longer reasonably identifies you or a specific individual.

“Acceptable Use Policy” means the then-current version of GRP’s Acceptable Use Policy, if any, which is made available upon request or on the GRIP website, when available.

“Documentation” means the then-current version of GRP’s usage guidelines, standard technical documentation, or other product help pages for the Service that GRP makes generally available to its customers that it provides the Service to, the current version of which is available on grip-research.org/help.

“High Risk Activities” means activities where use or failure of the Service could lead to death, personal injury, or environmental damage, including life support systems, emergency services, nuclear facilities, autonomous vehicles, or air traffic control.

“Laws” means all applicable relevant local, state, federal and international laws, regulations and conventions, including those related to data privacy and data transfer, international communications, and export of data, including your Personal Data and your Personal Information (as defined in the Privacy Policy).

“Process” means to collect, access, use, disclose, transfer, transmit, store, host, or otherwise process.

“Prohibited Data” means any: (a) special categories of data enumerated in European Union Regulation 2016/679, Article 9(1)c or any successor legislation; (b) patient, medical, or other protected health information regulated by the Health Insurance Portability and Accountability Act (as amended and supplemented) (“HIPAA”); (c) credit, debit, or other payment card data subject to the Payment Card Industry Data Security Standards; (d) other information subject to regulation or protection under specific Laws such as the Children’s Online Privacy Protection Act or Gramm-Leach-Bliley Act (or related rules or regulations); (e) social security numbers, driver’s license numbers, or other government ID numbers; or (f) any data similar to the above protected Laws.

“Software” means any software, scripts, or other code required by GRP to operate the Service.

“Term” means the period of time you access or use the Services as authorized under this Agreement.

“Third-Party Platform” means any third-party platform, add-on, service, or product not provided by GRP that you elect to integrate or enable for use with the Service.

“Usage Data” means information generated from the use of the Service, which data does not include any other natural human persons, or you, such as technical logs, data, and learnings about your use of the Service, but excluding any identifiable User Data.

“User Data” means any data, datasets, information, or other content that: (a) you submit to the Service, including from Third-Party Platforms; and (b) is collected, accessed, used, disclosed, transferred, transmitted, stored, hosted, or otherwise processed by GRP to provide the Service to you.

Duke Health